# GitLab commit retrieval and other issues

**URL:** <https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244>\
**Category:** Support\
**Created:** [April 8, 2020, 4:55pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244 "2020-04-08T16:55:44Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 8, 2020, 4:55pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/1 "2020-04-08T16:55:44Z")

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GitLab users may be experiencing intermittent issues retrieving commits and other tasks. The Codecov team is actively monitoring the situation.

Please follow this thread or below for updates:

> <https://twitter.com/codecov/status/1247930418269024257>

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 8, 2020, 4:56pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/2 "2020-04-08T16:56:11Z")

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**Author:** ![jeantil](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@jeantil](https://community.codecov.com/u/jeantil)\
**Post date:** [April 10, 2020, 4:23pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/3 "2020-04-10T16:23:43Z")

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Hello,

just to let you know that in our case it’s not intermittent at all : we have completly lost codov reports for the last 9 days.

resetting the webhook did nothing.  
The ci logs still report that the reports have been successfully uploaded but all the commits are  
`Unable to find commit in GitLab ` and `processing the report` in codecov.  
We don’t get the codcov comment on gitlab MR for MR created since this issue started.

 ![Screenshot from 2020-04-10 18-21-47](https://canada1.discourse-cdn.com/flex029/uploads/codecov/original/1X/48aae72be93aeca0277b43aa79e3a16681e48330.png)

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**Author:** ![christophebedard](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/christophebedard/32/683_2.png) [@christophebedard](https://community.codecov.com/u/christophebedard)\
**Post date:** [April 13, 2020, 2:23pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/4 "2020-04-13T14:23:13Z")

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It’s been five days; any updates? I can’t add any GitLab repo.

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 16, 2020, 4:36pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/5 "2020-04-16T16:36:43Z")

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Hi everyone, we’ve been interfacing with the team at GitLab to get this resolved as quickly as possible. We currently believe this has to do with the recent switch to Cloudflare ([Why GitLab.com is changing its CDN provider to Cloudflare March 28 | GitLab](https://about.gitlab.com/blog/2020/01/16/gitlab-changes-to-cloudflare/)) and are digging into solutions.

Unfortunately, we don’t have a workaround for this, but we will update as we get this fixed.

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 21, 2020, 3:00pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/6 "2020-04-21T15:00:43Z")

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Hi everyone, unfortunately I don’t have any positive updates on this issue. We are still working with `GitLab` to investigate the underlying root cause and are working hard to get this fixed.

Thank you for your patience, and we hope to have a solution soon.

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**Author:** ![jerrod](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/jerrod/32/41_2.png) [@jerrod](https://community.codecov.com/u/jerrod)\
**Post date:** [April 21, 2020, 3:57pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/7 "2020-04-21T15:57:50Z")

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You can see progress on issue being discussed here: [High failure rate of API calls (#214412) · Issues · GitLab.org / GitLab · GitLab](https://gitlab.com/gitlab-org/gitlab/-/issues/214412)

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 24, 2020, 6:10pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/8 "2020-04-24T18:10:47Z")

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**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 24, 2020, 6:11pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/9 "2020-04-24T18:11:25Z")

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Hi everyone, we have found the root cause and have pushed a fix. We will continue to monitor the situation.

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**Author:** ![christophebedard](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/christophebedard/32/683_2.png) [@christophebedard](https://community.codecov.com/u/christophebedard)\
**Post date:** [April 28, 2020, 1:01am UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/10 "2020-04-28T01:01:21Z")

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I saw that the GitLab issue was closed and that apparently the problem should be resolved, but I still can’t add a GitLab repository.

I can click on the (sub)group (group:subgroup), but then I see “Choose a new repository below” with nothing under it. Clicking on “Sync team repository list” shows a loading icon for 5-15 seconds, but then it disappears and it doesn’t display any repos. Loading `codecov.io/gl/group:subgroup/repo` leads to a 404 page.

I tried to clear cookies/browsing data & tried to use incognito in Chrome, but I get the same result.

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<div class="post-metadata">

**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [April 28, 2020, 1:55am UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/11 "2020-04-28T01:55:06Z")

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Hi @christophebedard, sorry you’re running into this issue. Can you please open a separate thread for this and specify what your GitLab group and repos are as well as username?

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**Author:** ![christophebedard](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/christophebedard/32/683_2.png) [@christophebedard](https://community.codecov.com/u/christophebedard)\
**Post date:** [April 29, 2020, 10:05pm UTC](https://community.codecov.com/t/gitlab-commit-retrieval-and-other-issues/1244/12 "2020-04-29T22:05:38Z")

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@tom I opened a thread here: [Cannot add new GitLab repository](https://community.codecov.com/t/cannot-add-new-gitlab-repository/1342)
