# Our company's account cannot access your website

**URL:** <https://community.codecov.com/t/our-companys-account-cannot-access-your-website/3272>\
**Category:** Support\
**Tags:** java, github\
**Created:** [October 13, 2021, 9:00am UTC](https://community.codecov.com/t/our-companys-account-cannot-access-your-website/3272 "2021-10-13T09:00:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chen-s-f](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/chen-s-f/32/2145_2.png) [@chen-s-f](https://community.codecov.com/u/chen-s-f)\
**Post date:** [October 13, 2021, 9:00am UTC](https://community.codecov.com/t/our-companys-account-cannot-access-your-website/3272/1 "2021-10-13T09:00:04Z")

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### Description

Description of the issue  
Our company account cannot log in [Codecov](https://app.codecov.io/account/gh/qbox/billing/) to deactive user

The website log

 ![WeChatWorkScreenshot_99eab910-4a13-41c6-8b4d-e85cf9026325](https://canada1.discourse-cdn.com/flex029/uploads/codecov/original/2X/3/32fa0c6f847b5cc06ee6b06443b40747722c82f1.png)

### Commit SHAs

Please include the commit SHA(s)

### Repository

A link to the repository in question

### CI/CD or Build URL

Please provide which CI/CD you are using or a link to the build where coverage is being uploaded.

### Uploader

Please provide which uploader you are using and command used to run it (e.g. Bash, Node, Python, GitHub Actions, etc…). If you are not using the [uploader](https://docs.codecov.com/docs/codecov-uploader), we recommend switching to it before opening an issue here.

### Codecov Output

Please provide the full output of running the uploader on your CI/CD. This will typically have the Codecov logo as ASCII.

### Expected Results

Please provide what you expect to have happened (e.g. a file that has missing coverage on a particular line).

### Actual Results

Please provide what actually happened.

### Additional Information

Any additional information, configuration or data that might be necessary to reproduce the issue.

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<div class="post-metadata">

**Author:** ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)\
**Post date:** [October 13, 2021, 4:55pm UTC](https://community.codecov.com/t/our-companys-account-cannot-access-your-website/3272/2 "2021-10-13T16:55:54Z")

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@chen-s-f can you be more specific about the `company account`? Are you logged in as an account that is a member/admin of the organization in GitHub?

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<div class="post-metadata">

**Author:** ![chen-s-f](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/chen-s-f/32/2145_2.png) [@chen-s-f](https://community.codecov.com/u/chen-s-f)\
**Post date:** [October 15, 2021, 3:38pm UTC](https://community.codecov.com/t/our-companys-account-cannot-access-your-website/3272/3 "2021-10-15T15:38:21Z")

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Your website is ok, now I can to access yourwebsite