# Site Navigation doesn't load for me

**URL:** https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646
**Category:** Support
**Created:** [March 11, 2021, 7:36pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646 "2021-03-11T19:36:09Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![junior\_ee](https://avatars.discourse-cdn.com/v4/letter/j/d9b06d/32.png) [@junior\_ee](https://community.codecov.com/u/junior_ee)
#### Post date: [March 11, 2021, 7:36pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/1 "2021-03-11T19:36:09Z")

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_Please check the [troubleshooting guide](https://docs.codecov.io/docs/troubleshooting-guide) before creating a ticket._  
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### Description

Every time I navigate to the pull request tab in the web UI. I get a loading image but nothing loads. I can load the Overview tab, the Commits tab, Branches, and Settings. When I try to go to Pull and click on a pull request the site just hangs in the loading phase. Also my avatar image is not loaded. I am trying to figure out why my bitbucket comment coverage is different from the one reflected in the web UI

### Commit SHAs

31047f67bb5facddaf24517b8ef31e0f3a319e18  
using bitbucket

### Repository

it is a bitbucket private repo

### CI/CD or Build URL

Using CircleCI to upload the jacoco report

### Uploader

We are using circleci orb

### Expected Results

- Want to be able to load the pull request to troubleshoot why my bitbucket coverage is less then the one showing in codecov UI.

### Actual Results

- Unable to load pull request selected in the codecove web UI
- report comment in bitbucket has a coverage value that is less than the one codecov UI is reporting
-

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### Author: ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)
#### Post date: [March 12, 2021, 12:34pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/2 "2021-03-12T12:34:02Z")

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@junior_ee can you DM me a specific URL you are unable to access? We can try going from there.

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### Author: ![junior\_ee](https://avatars.discourse-cdn.com/v4/letter/j/d9b06d/32.png) [@junior\_ee](https://community.codecov.com/u/junior_ee)
#### Post date: [March 17, 2021, 4:08pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/3 "2021-03-17T16:08:08Z")

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Just checking in to see if you received my DM message ?

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### Author: ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)
#### Post date: [March 25, 2021, 4:03pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/4 "2021-03-25T16:03:21Z")

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Apologies @junior_ee, I have replied in DM.

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### Author: ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)
#### Post date: [April 9, 2021, 7:48pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/5 "2021-04-09T19:48:04Z")

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@junior_ee, bringing this back here and apologies for the delay. This looks to be a performance issue on our end, and I’ll shoot it over to the product team to see what they can do.

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### Author: ![tom](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.codecov.com/tom/32/8_2.png) [@tom](https://community.codecov.com/u/tom)
#### Post date: [September 2, 2021, 4:40pm UTC](https://community.codecov.com/t/site-navigation-doesnt-load-for-me/2646/6 "2021-09-02T16:40:21Z")

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@junior_ee wanted to piing back on this that we’ve been making a significant number of performance improvements on our side. Are you still running into this issue?
