@scippio sorry, I know that it’s probably really frustrating. I believe you ran into this issue today as we were having a site outage as a result. I’m sorry that you keep running into issues, but it’s really helpful to get this sort of feedback.
Please feel free to ping me here when things aren’t going well for you. I can’t promise I’ll be super quick to see it and respond, but it does highlight the issues that we need to work through.